Musk says Tesla has gone from ‘production hell’ to ‘delivery logistics hell’

Tesla Chief Executive Officer Elon Musk on Sunday acknowledged that the company was facing more logistical problems now than production delays, in response to a customer complaint on delivery delay.

“Sorry, we’ve gone from production hell to delivery logistics hell, but this problem is far more tractable. We’re making rapid progress. Should be solved shortly,” Musk said in a tweet.

Sorry, we’ve gone from production hell to delivery logistics hell, but this problem is far more tractable. We’re making rapid progress. Should be solved shortly.

— Elon Musk (@elonmusk) September 17, 2018

Tesla’s ability to deliver on production targets has weighed on its stock in the past, and the company has been working to iron out production bumps after failing to meet production targets for its Model 3 sedans.

Musk said last week the company would eliminate some color options for its electric cars to streamline production.

Once it has solved its “insane car delivery logistics,” Musk said, Tesla would concentrate on launching more service centers to improve the pace of repairs and bringing collision repairs in-house. Currently, the company has collision work done by third parties, and some Tesla owners, Musk says, have waited weeks or months to get their car back from traditional bodyshops unfamiliar with Teslas.

Tesla is bringing most collision repairs in-house, as outside firms take weeks to months for repairs, driving Tesla owners (and us) crazy

— Elon Musk (@elonmusk) September 16, 2018

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